Effective Date: 01-Apr-2025

Website: GardenJoy.Live

1. Introduction

Welcome to GardenJoy.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, including our website and mobile application.

By using GardenJoy, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Address and location details

b. Garden & Usage Data

  • Garden details (location, plants, plant spots)
  • Service requests and bookings
  • Interaction with app features

c. Device Information

  • Device type (Android/iOS)
  • App usage data
  • Push notification tokens

d. IoT & Sensor Data (if applicable)

  • Moisture sensor readings
  • Device activity (motor start/stop events)

3. How We Use Your Information

We use your information to:

  • Provide and manage gardening services
  • Enable booking of gardeners and services
  • Deliver AI-based gardening recommendations
  • Operate IoT devices like auto-watering systems
  • Send notifications (service updates, reminders)
  • Improve platform performance and user experience

4. Sharing of Information

We may share your data with:

a. Service Partners

  • Gardeners and service providers for fulfilling bookings

b. Core Service Providers

  • Payment processors (if applicable)
  • Notification services (SMS, WhatsApp, push notifications)

c. Legal Authorities

  • When required by law or regulation

We do not sell your personal data to third parties.

5. Data Storage and Security

We implement reasonable security measures to protect your data, including:

  • Secure servers and APIs
  • Access control mechanisms
  • Data encryption where applicable

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We may use cookies or similar technologies to:

  • Improve user experience
  • Analyze platform usage

You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

  • Access your data
  • Update or correct your information
  • Request deletion of your account

To make such requests, contact us at:

📧 hello@gardenjoy.live

8. Third-Party Services

GardenJoy may use third-party services such as:

  • Payment gateways
  • Analytics tools
  • Notification providers

These services have their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 hello@gardenjoy.live

🌐 GardenJoy.Live