Privacy Policy

Effective Date: 08 August 2025

Garden Joy (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, mobile application, or website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – Name, email address, phone number, and address you provide while creating an account or contacting us.
  • Usage Data – Information on how you use our app or website, including device type, IP address, browser type, and pages visited.
  • Location Data – If you enable location services, we may collect your approximate location to offer relevant gardening services.
  • Payment Information – When you make purchases, payment details are processed securely by trusted payment partners.

2. How We Use Your Information

We use your information for:

  • Providing and improving our services.
  • Processing service requests and orders.
  • Sending updates, offers, and promotional material (only if you opt-in).
  • Responding to your queries and providing customer support.
  • Ensuring the security and integrity of our platform.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Service partners (e.g., gardening experts, nurseries) for fulfilling your requests.
  • Third-party service providers for app hosting, analytics, or payment processing.
  • Legal authorities if required by law.

4. Data Security

We use industry-standard encryption and security measures to protect your data. While we strive for the highest level of security, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Withdraw consent for location or data collection at any time.

To exercise these rights, contact us at:
📧 Email: hello@gardenjoy.live

6. Cookies & Tracking

Our app and website may use cookies and similar technologies to enhance your experience and analyze usage trends. You can manage your cookie preferences in your browser settings.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 Email: hello@gardenjoy.live
🏢 Address: B-1104, The Capital, Science City Road, Sola, Ahmedabad 380060